Senior ServiceNow Project Manager

AHEAD is a digital business platform that helps enterprises deliver on the promise of digital transformation. The company prioritizes creating a culture of belonging and is an equal opportunity employer. The Senior ServiceNow Project Manager is responsible for managing technical projects, guiding project teams, and ensuring service delivery success.

Requirements

• PMP (Project Management Professional) certification
• Strong ability to independently manage medium to high risk, high complexity, and high client visibility projects
• Knowledgeable of project management standards, processes, procedures, and guidelines using both Agile and Waterfall methodologies
• Knowledgeable of industry project management best practices
• Solid understanding of various types of IT project methodologies and life cycles
• Excellent analysis, problem-solving, team, conflict management, and time management skills
• Strong verbal and written communication skills
• Possess advanced skills in the use of project management software
• Demonstrate ability to manage project budgets and timelines
• Must be adept with the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
• Effectively facilitate interaction with executive level clients
• Able to consistently set clear expectations, manage team performance, and build high morale among team members
• Successfully maintain confidentiality and carry out assignments that are sensitive in nature

Benefits

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave