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Perseus Group
Director, Professional Services
Director of Professional Services at Perseus Group/Optimal Blue. Lead & scale PS department, drive client outcomes & profitable growth. 5+ yrs PS/Implementation experience required. Medical, dental, vision, 401(k).
Expert/Leadership
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 17, 2025
The Director of Professional Services will be responsible for building and scaling a new department within Optimal Blue, leading a high-performing team that drives client outcomes and profitable growth.
Requirements
- Bachelor's degree in business, engineering, information systems or related field or an equivalent combination of education, training and work experience.
- 5+ years' experience in Professional Services, Implementation or Customer Success.
- Proven success in building and/or scaling a Professional Services function required.
- Experience leading and/or mentoring Professional Service, Implementation and/or Customer success or similar teams.
- Strong understanding of SaaS delivery models, enterprise client onboarding, and change management.
Benefits
- Medical
- Dental
- Vision
- Basic life insurance
- Short/long term disability
- 401(k) participation (with company match)
Requirements Summary
5+ years' experience in Professional Services, Implementation or Customer Success, proven success in building and/or scaling a Professional Services function, and strong understanding of SaaS delivery models
Apply now
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United States
Expert/Leadership
Remote
Full Time
120000-180000 USD/year
