Director, ServiceNow Solution Architecture, Scotiabank

Director, ServiceNow Solution Architecture, Scotiabank. Create, maintain and communicate the Enterprise ServiceNow architecture and best practices. A thought leader and trusted advisor on the ServiceNow architecture and technical roadmap.

Requirements

• Excellent knowledge of ServiceNow best practices and ongoing knowledge of ServiceNow roadmap and latest feature/functionality
• Full understanding of the Agile approach
• Deep industry and best practice knowledge (ITIL) and proven expertise in ITSM implementation and improvement
• Excellent interpersonal skills, including the ability to relate and communicate and present effectively with stakeholders at all organizational levels
• 7+ years of experience of enterprise IT implementations
• 5+ years of experience with IT architecture, Design principles, database architecture and relational databases
• 7+ years of experience in implementing ServiceNow or SaaS platforms (specifically ITSM, ITOM, ITBM as well as expertise in integrations and CSDM, Discovery, Service Mapping)
• 7+ years creating and implementing strategic plans and roadmaps for enterprise-wide business initiatives
• 5+ years of experience in a Solution or Enterprise Architecture leadership role
• ServiceNow Certified Master Architect preferred; ITIL Foundations

Benefits

• Diversity, Equity, Inclusion & Allyship
• Accessibility and Workplace Accommodations
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits
• Community Engagement