W.R. Berkley

Director, Technical Delivery

Join W.R. Berkley as Director of Technical Delivery in Urbandale, IA. Lead infrastructure projects using ServiceNow, Agile, and Scrum. 10+ yrs exp required. Benefits include health, 401(k), and profit-sharing.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Technical Project Manager
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Customer Service Management
Department - JobBoardly X Webflow Template
Strategic Portfolio Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 18, 2025

Berkley Technology Services is seeking a Director of Technical Delivery to lead delivery across their infrastructure and service management organizations. This strategic role involves overseeing a team of project managers, ensuring successful project execution, and fostering a culture of continuous improvement and employee growth. The ideal candidate is a strategic thinker with experience in agile delivery, infrastructure technologies, and cross-functional leadership.

Requirements

  • 10+ years of experience in technical project/program delivery, with at least 5 years in a leadership role.
  • Proven experience managing infrastructure-related projects (e.g., cloud, networking, server, storage, compute).
  • Strong understanding of Agile, Scrum, and Kanban methodologies.
  • Deep experience with tools such as Jira, Confluence, ServiceNow, and project portfolio management platforms.
  • Excellent communication, leadership, and stakeholder management skills.
  • PMP, CSM, SAFe, or equivalent certifications are a plus.

Benefits

  • Health
  • Dental
  • Vision
  • Life
  • Disability
  • Wellness
  • Paid Time Off
  • Profit-Sharing
  • 401(k)
  • Sponsorship

Requirements Summary

10+ yrs exp in project delivery, at least 5 w/ leadership. Agile & Scrum fluency req. Prof experience w/ infrastructure project is essential. PMP/CSM certs a plus