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Capitec Bank
Domain Architect
Domain Architect at Capitec Bank (Stellenbosch, Western Cape). Lead ServiceNow ITSM/HRSM architecture, governance & reusable solutions. 6-8yrs service mgmt, 4yrs architecture required.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 17, 2025
Capitec is seeking a Domain Architect to drive the development, standardization, and governance of architectural components within our service management domain. This is a senior, strategic role focused on building reusable, future-fit solutions that support IT Service Management (ITSM), HR Service Management (HRSM), and related capabilities across the enterprise.
Requirements
- 6-8 years of experience in service management systems
- At least 4 years in domain or solution architecture roles
- Strong technical background, ideally with hands-on experience in engineering, networking, or related fields
- Experience with service management technologies (e.g., ServiceNow, ITSM, or other)
- Excellent facilitation, communication, and problem-solving skills
- Deep understanding of business process design and the ability to recommend fit-for-purpose solutions
- Innovative mindset with a track record of driving efficiency through technology
Requirements Summary
6-8 years of experience in service management systems, strong technical background, and excellent facilitation and communication skills
Apply now
Stellenbosch Local Municipality
|
Western Cape
South Africa
Senior
In-Person
Full Time
