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Netsmart
EIT Support Engineer
EIT Support Engineer at Netsmart, Bengaluru. Provide L1/L2 support for hardware, software, networks. Manage Windows/macOS/Linux, Active Directory, M365, AWS. 2-4 yrs IT support exp required.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
November 21, 2025
We are seeking a skilled and experienced IT Support Engineer to join our IT Operations team. In this role, you will attend to day-to-day support operations and ensure optimal performance of our internal IT infrastructure and services.
Requirements
- Provide Level 1 and Level 2 support for end-users across hardware, software, and network and AV equipment issues.
- Set up, configure, and maintain laptops, desktops, printers, and other IT equipment.
- Manage and maintain company-wide Windows, macOS, and Linux systems.
- Administer and support Active Directory, Microsoft 365, AWS, and other core enterprise applications.
- Maintain IT asset inventory and lifecycle documentation.
- Ensure security best practices, antivirus, and endpoint protection are enforced.
- Participate in IT audits, compliance checks, and business continuity planning.
Requirements Summary
2-4 years of IT support experience, strong knowledge of Windows Server, Linux, macOS, and system imaging tools, and experience with Active Directory, Office 365, Azure AD, VPNs, firewalls, and networking
