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MKS Instruments
IT Support Professional for Global Service Desk
IT Support Professional at MKS Instruments (Gurgaon). Global Service Desk role managing tickets, customer support & knowledge management. Entry-level IT knowledge required. ServiceNow ITSM expertise preferred.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 7, 2025
As an IT Support Professional for Global Service Desk, you will partner with all of IT to support our users' technology. In this role, you will report to the IT Global Service Desk Lead and will be based in Manesar.
Requirements
- Ticket Management
- Customer Support
- Knowledge Management
- Communication
Requirements Summary
Bachelor’s degree or equivalent, entry level IT knowledge, and strong problem-solving skills
