Softtest pays pty ltd

EL1 Technical Specialist

EL1 Technical Specialist at Softtest pays pty ltd, Geelong. ServiceNow & ESM expertise required. 1-2 yrs IT service management. Problem-solving, collaboration, communication skills essential.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 12, 2025

We are seeking an EL1 Technical Specialist with a minimum of 1-2 years of experience in ESM or IT service management roles. The ideal candidate will have proficiency in ESM tools such as ServiceNow, BMC Helix, Jira Cloud, Cherwell, and other relevant products. Strong problem-solving abilities, excellent communication skills, and the ability to work collaboratively in a team environment are essential.

Requirements Summary

1-2 years of experience in ESM or IT service management roles, proficiency in ESM tools, and strong problem-solving abilities