Okta

EMEA Manager of People Operations

Join Okta as EMEA Manager of People Operations in Dublin. Lead HR functions, enhance employee experience, and utilize ServiceNow for case management.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 22, 2025

Okta is seeking a seasoned and strategic EMEA Manager of People Operations to lead the regional People Ops function across the EMEA region. The successful candidate will play a pivotal role in delivering a seamless and scalable employee experience, ensuring operational excellence, and driving process improvement and compliance across multiple countries.

Requirements

  • 6-8 years of progressive experience in People Operations or HR Services, with at least 3 years in a regional leadership capacity across EMEA.
  • Proven experience managing large-scale employee case management processes (e.g., employee inquiries, policy clarifications, complex transactions), ideally using tools like ServiceNow, Zendesk.
  • Deep understanding of Workday HCM, including strong hands-on experience in managing core modules such as Business Processes, Staffing, Absence, Compensation, and Employee Data Management.
  • Demonstrated ability to manage complex HR transactions and escalations across multiple jurisdictions, ensuring compliance and consistency in handling sensitive matters.
  • Strong knowledge of EMEA employment laws, with the ability to translate legal and compliance requirements into scalable processes.
  • Ability to drive continuous process improvement in a shared services or centralized HR operations model.
  • Strong stakeholder management and communication skills, with the ability to influence across functions and geographies.

Benefits

  • Amazing Benefits
  • Making Social Impact
  • Developing Talent and Fostering Connection + Community at Okta

Requirements Summary

6-8 years of experience in People Operations or HR Services, with strong knowledge of Workday HCM and EMEA employment laws