Emerging Tech, LLC

Emerging Tech, LLC

Join Emerging Tech, LLC as a Referral Management SME supporting the VA's EHRM program. Leverage ServiceNow for ticket management. $110K-$140K, remote flexibility.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 4, 2025

Emerging Tech is seeking a Referral Management Subject Matter Expert to support the VA’s Electronic Health Record Modernization (EHRM) program.

Requirements

  • 5+ years of experience (or 8+ years in lieu of degree) with a bachelor’s in Information Systems, Computer Science, Engineering, Business, or related field.
  • Strong subject matter expertise in Oracle Health (Cerner) Community Care and Referral Management solutions, including configuration, workflows, and capabilities.
  • Experience deploying enterprise-scale information architectures and integrating open systems with legacy healthcare platforms.
  • Proven ability to analyze workflows, identify risks, and design future state processes aligned with clinical operations.
  • Skilled in creating and validating test scripts; supporting all phases of EHRM testing and go-live events.
  • Proficient in managing tickets, escalations, and reporting using tools like ServiceNow.
  • Familiarity with Cerner Millennium (2018+ versions) and Cerner Model recommendations.
  • Knowledge of scheduling, authorization, and eligibility workflows in healthcare.
  • Strong documentation, meeting facilitation, and stakeholder communication skills.
  • Prior experience supporting the Department of Veterans Affairs or similar healthcare environments preferred.
  • Experience with risk analysis, impact assessments, and change management a plus

Benefits

  • Competitive compensation: $110,000–$140,000
  • Generous paid time off (PTO) and federal holidays
  • 401(k) plan, health, dental, and vision insurance, and other standard benefits
  • Remote-first flexibility and a high degree of ownership in your role
  • A chance to lead impactful, mission-driven work supporting the Department of Veterans Affairs
  • Opportunities for long-term growth in federal operations, health IT, and strategic leadership

Requirements Summary

5+ years of experience, bachelor’s degree, and strong subject matter expertise in Oracle Health (Cerner) Community Care and Referral Management solutions