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Netflix
Employee Services Associate
Join Netflix as an Employee Services Associate in Mexico City. Leverage ServiceNow skills to enhance HR support, onboarding, and employee experience.
Direct Hire
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 9, 2025
Netflix is seeking an Employee Services Associate to be the main point of contact for HR inquiries. This role involves supporting employees with benefits, onboarding, payroll, and program implementation, ensuring a smooth and efficient employee experience. The position requires a proactive individual with customer service skills and a passion for continuous improvement.
Requirements
- 3 years of HR experience
- Experience with HR tools (Workday, ServiceNow, Zendesk, etc)
- Curiosity and a preference for pattern recognition
- Flexibility and adaptability
- Design thinking approach
- Analytical skills
- Understanding of Agile Methodology
Benefits
- Competitive salary
- Growth opportunities
Requirements Summary
3+ years of HR experience, experience with HR tools (Workday, ServiceNow, Zendesk), and a curious mindset are needed. Agile methodology understanding and data-driven decision making are essential
