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Netflix
Employee Services Associate
Join Netflix as an Employee Services Associate in Mexico City. Leverage ServiceNow skills to enhance HR operations, support onboarding, and resolve inquiries.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 9, 2025
Netflix is seeking an Employee Services Associate to be the first point of contact for HR inquiries, providing information on benefits, onboarding, payroll, and other employee support services. The role involves partnership with talent teams to solve employee issues in a timely and effective manner, focusing on providing exceptional customer service. This position is key to streamlining HR operations and optimizing employee experience.
Requirements
- 3+ years of HR experience
- Experience with HR tools (Workday, ServiceNow, Zendesk, etc)
- Curiosity and the ability to quickly learn new information.
- Flexibility and comfort with change.
Requirements Summary
3+ years HR exp., proficiency with HR tools, and a curious, adaptable mindset. Agile methodology & data-driven decision making are crucial
