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AECOM
Employee Services Sr Specialist- Onboarding
Join AECOM as an Employee Services Sr Specialist in Taguig City, Philippines. Leverage ServiceNow skills in onboarding, HR operations, and customer support. Benefits include medical, flexible work options, and retirement plans.
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Human Resources Service Delivery
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
August 12, 2025
AECOM is seeking an Employee Services Sr Specialist for onboarding. This role involves managing HR functions within a shared services or BPO setting, training operations, and adhering to HR policies. The role requires a proactive approach to customer support and maintaining efficient HR systems, potentially consulting with HR managers for complex situations.
Requirements
- Bachelor's degree in business/Administration / Human Resources
- 5+ years of relevant professional experience in Human Resources Services
- Intermediate proficiency in MS Office tools
- Understanding of HR Operations standards and procedures
- Experience using Workday, SmartRecruiters, ServiceNow or similar platforms
Benefits
- medical, dental, vision
- life
- AD&D
- disability benefits
- paid time off
- leaves of absences
- voluntary benefits
- perks
- flexible work options
- well-being resources
- employee assistance program
- business travel insurance
- service recognition awards
- retirement savings plan
- employee stock purchase plan
Requirements Summary
Bachelor's degree in HR or related field. 5+ yrs HR exp. In a Shared Services/BPO setting. Proficient in MS Office and understanding HR Ops
