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Boardroom Appointments
End-user Computing Analyst
End-user Computing Analyst at Boardroom Appointments (Durban). Manage IT infrastructure & systems using ServiceNow ticketing. Requires IT degree, managed services experience, ITIL knowledge & vendor management skills.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
December 11, 2025
We are seeking an experienced End-user Computing Analyst to join our Information Technology team. The analyst will be responsible for providing a managed service to clients, ensuring the operational continuity of their IT infrastructure and systems.
Requirements
- Bachelor's degree or equivalent qualification in IT/Computing
- Moderate-level experience in managed services handling cross-technology infrastructure
- Proficiency in ticketing tools, preferably ServiceNow
- Working knowledge of ITIL processes
- Experience working with vendors and/or third parties
Requirements Summary
Bachelor's degree in IT/Computing, moderate experience in managed services, proficiency in ServiceNow, and working knowledge of ITIL processes
