.svg)
Arctic Wolf
End User Services Administrator
Join Arctic Wolf as an End User Services Administrator in Bengaluru. Leverage ServiceNow skills to support employees, ensuring seamless tech operations.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
January 9, 2025
The End User Services Administrator is a hands-on, internal customer-focused role providing day-to-day support to Arctic Wolf employees. The Administrator's primary accountability will be to the End User, ensuring that Arctic Wolf's employees are equipped and able to perform their roles.
Requirements
- Strong and confident communicator with outstanding written and verbal communication skills.
- Exceptional team player who can work with a wide variety of stakeholders.
- Friendly and approachable customer-facing disposition.
Benefits
- Excellent understanding of MacOS, Windows, and/or Linux.
- Understanding of Networking Fundamentals (TCP/IP, DNS, DHCP, etc.)
- Experience with ServiceNow, Jira, Confluence, Okta, Slack, O365 suite
Requirements Summary
2+ years of experience in providing technical service desk support, Bachelor's Degree or College Diploma in Information Technology or a related field, excellent understanding of MacOS, Windows, and/or Linux
