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Tech Elevator
Endpoint Specialist (Onsite)
Join Tech Elevator as an Endpoint Specialist in Reston, VA. Provide on-site tech support, enhance endpoint management, and utilize ServiceNow for ticketing. Benefits include bonuses, health coverage, and PTO.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 22, 2025
The Endpoint Specialist delivers on-site technology support and IT best practices education to executives at the company's headquarters in Reston, VA. This role involves planning and executing projects to enhance endpoint management, providing white glove support for senior executives, and assisting with asset management and office tasks.
Requirements
- Three (3) years’ experience providing technical support
- Excellent customer service skills
- Experience with operating in PC/Mac operating systems
- Experience utilizing endpoint management software (e.g. Microsoft Intune)
- A/V setup/troubleshooting/operation experience for both physical and virtual meetings/events
- Ability to track work accurately and consistently in a ticketing tool (e.g. ServiceNow)
Benefits
- Bonus
- Health benefits
- Retirement contributions
- Paid time off
Requirements Summary
3 years of experience, excellent customer service, PC/Mac operating systems, endpoint management software, A/V setup/troubleshooting experience, ticketing tool skills
Apply now
Reston
|
Virginia
United States
Mid-Level
In-Person
Full Time
53944.5-70000 USD/year
