DaVita Kidney Care

Engineer, Operations System (IT)

Join DaVita Kidney Care in Denver as an Operations System Engineer. Leverage ServiceNow skills to enhance IT observability, develop monitoring solutions, and support troubleshooting. Benefits include comprehensive health plans and professional development.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
Department - JobBoardly X Webflow Template
Problem Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 8, 2025

Our goal is to proactively detect issues before they impact users, deliver actionable metrics, log, and events to support troubleshooting and root cause analysis, and enhance overall observability across IT infrastructure and applications.

Requirements

  • Develop, test, and implement monitoring solutions
  • Troubleshoot and fix monitoring issues
  • Work with internal customers to gather monitoring requirements
  • Develop dashboards using Grafana and Dynatrace
  • Work with internal customers to help them leverage Dynatrace and get more value from the tool
  • Bachelor degree in Computer Science preferred
  • 5+ years of experience in Application Performance Monitoring - Dynatrace experience is preferred
  • Scripting and/or software development experience is preferred
  • Working knowledge of ServiceNow
  • Experience with PagerDuty is preferred
  • Experience in logging tools, such as Elastic, Splunk, or Dynatrace
  • Experience in Cloud Monitoring
  • Monitoring-as-code experience is a plus
  • Experience with Gitlab, Github, Bitbucket or other DevOps code repository platforms is a plus
  • Understanding of container-based technologies, including Kubernetes
  • Good verbal and written communication skills

Benefits

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Requirements Summary

5+ years of experience in Application Performance Monitoring and Bachelor degree in Computer Science preferred