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NTT DATA Services
Enterprise Digital Experience Architect (Nexthink)
Enterprise Digital Experience Architect (Nexthink) at NTT DATA, Atlanta. Lead UX/performance improvements using Nexthink & ServiceNow ITSM. Requires 8+ yrs IT, 3+ endpoint tools, ITIL cert, project mgmt expertise.
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 3, 2025
NTT DATA is seeking an Enterprise Digital Experience Architect (Nexthink) to join their team in Atlanta, Georgia, United States. This role involves identifying use cases to improve UX, stability, and performance, implementing automation initiatives, and managing stakeholder relationships. The company values innovation, adaptability, and employee growth.
Requirements
- 8+ years IT experience
- 3+ years in managing endpoint tools – Nexthink/ 1E Tachyon/ SysTrack
- ITIL foundation certifications
- Project Management tools – JIRA, Azure DevOps
- Experience of working on ITSM - ServiceNow, Remedy
- Possesses knowledge of Microsoft Applications like MS Visio, MS Excel & MS PowerPoint
Benefits
- Competitive Salary
- Inclusive Work Environment
Requirements Summary
8+ years IT experience, 3+ in managing endpoint tools. ITIL certification, strong communication, and project management skills req. Knowledge of Microsoft Office Suite.
