Enterprise Integration (EI) Support Engineer - IBM

Brainsquare is seeking an Enterprise Integration (EI) Support Engineer with strong IBM App Connect Enterprise (ACE) and IBM MQ knowledge to provide L2/L3 support, monitoring, and continuous improvement within a complex integration ecosystem. The role involves monitoring, troubleshooting, and resolving integration issues, as well as collaborating with application and infrastructure teams to maintain interface health and ensure SLA compliance.

Requirements

• 3–6 years of experience in enterprise integration or middleware support
• Strong hands-on experience with IBM App Connect Enterprise (ACE) and IBM MQ
• Good understanding of message flow architecture, ESQL, and integration node administration
• Knowledge of SOAP, REST, JDBC, XML, JSON, and HTTP/S protocols
• Familiarity with Linux environments, shell scripting, and deployment automation
• Experience with ticket handling and incident management (ServiceNow, Jira Service Desk)
• Excellent analytical and communication skills in English

Benefits

• Opportunity to work in a Belgium–India collaboration model on enterprise-grade IBM integration platforms
• A stable, long-term role with growth opportunities in architecture or DevOps directions
• Exposure to modern middleware and hybrid integration projects
• A collaborative work culture that values ownership and technical excellence
• Competitive compensation aligned with your skills and experience