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Zensar
Enterprise SaaS - MSD - ERP - Solution Architect~Enterprise SaaS - MSD - ERP~Enterprise SaaS - MSD~Enterprise SaaS
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Human Resources Service Delivery
Knowledge Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
September 5, 2025
We are looking for a ServiceNow Solution Architect to lead the design, development, and deployment of scalable ServiceNow solutions, focusing on HR Service Delivery, Employee Experience, and modernizing HR portals. The role involves migrating legacy systems, automating processes, and enhancing employee engagement through intelligent workflows and custom configurations.
Requirements
- 8+ years of experience in ServiceNow platform
- 3+ years of experience in Solution Architect role
- Strong hands-on experience with HRSD, Employee Center Pro, Flow Designer, and Now Assist
- Proven expertise in portal development, widget customization, and taxonomy design
- Deep understanding of ACLs, email templates, and case management in HR context
- Experience in data migration, content structuring, and knowledge management
Requirements Summary
8+ years ServiceNow exp. with 3+ years as a Solution Architect, strong HRSD & Employee Center skills. Knowledge of ACLs, email, & case management
