CACI is seeking an experienced Enterprise Service Desk Team Manager to lead and oversee daily IT support operations, ensuring the delivery of high-quality, customer-focused service.
Requirements
- Ability to obtain and maintain a DoD Secret Clearance
- 10+ Years of relevant experience
- 2 years being in a supervisory or team lead capacity
- Proven ability to lead, coach, and develop staff
- Desired: An active DoD Secret or higher clearance
- Desired: DoD 8570/8140 baseline certifications (e.g., Security+ CE, CASP+, CISSP, etc.)
- Desired: Experience with ITSM Tools (ex: ServiceNow)
- Desired: Experience working in the Department of Defense
Benefits
- healthcare
- wellness
- financial
- retirement
- family support
- continuing education
- time off benefits