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Performance Technologies
Enterprise Service Management Consultant
Join Performance Technologies as an Enterprise Service Management Consultant in Athens. Leverage ServiceNow skills to optimize workflows and drive transformation. ITIL certified, 2-3 years ITSM/ESM experience required. Enjoy a dynamic work environment and strong work-life balance.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 21, 2025
Join our team as an Enterprise Service Management Consultant and optimize business workflows, solve complex challenges, and lead transformative changes across organizations.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 2-3 years of hands-on experience in ITSM/ESM projects.
- Practical knowledge of OpenText SMAX or similar platforms (e.g., ServiceNow, Jira, Remedy, Freshdesk).
- Valid ITIL certification (v3 or 4).
- Familiarity with scripting and web services (REST/SOAP).
- Proficiency in English (written and spoken).
- Strong communication, presentation, and stakeholder engagement abilities.
Benefits
- friendly and dynamic working environment
- opportunity to develop skills and competencies
- workplace with a strong focus on values and work-life balance
Requirements Summary
2-3 years of ITSM/ESM experience, ITIL certification, practical knowledge of OpenText SMAX or similar platforms
