ETS Analyst - Desktop Governance & Compliance

Desktop Governance & Compliance ensures operational efficiency and stability in a secure technical environment by managing desktop applications, reporting, audit and risk compliance, patch management, and governing new software and application rationalization.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, Risk Management, or related field, or the equivalent combination of education, training, and experience.
• 3+ years of IT work experience in a governance, risk, and compliance management capacity
• Strong knowledge of asset management, Windows 11, and MECM (Microsoft Endpoint Configuration Manager).
• Strong knowledge of ServiceNow, MyIT, MECM, MacOS, Windows, and Citrix applications.
• Strong communication and documentation skills when presenting status reporting, findings, conclusions, and other information to a variety of audiences.
• Strong planning and time management skills with the ability to prioritize and execute.
• Strong research, analytical, and problem-solving skills using pivot tables and other related tools and reporting.
• Experience in leading projects, meeting facilitation, process improvement, Systems Development Life Cycle, and agile methodologies
• Experience in supporting and facilitating audits, including progress tracking, status reporting, and the collection of artifacts.
• Experience developing action plans and presenting recommendations to management.