EUC Infrastructure Support Engineer

Collinson is a leading global airport experience and loyalty provider dedicated to customer service and innovation. They are seeking a US-based EUC Infrastructure Support Engineer to provide technical support for their employees, ensuring seamless and efficient technology operations. The role involves working with various platforms, maintaining device security, and contributing to service delivery.

Requirements

• Solid experience in an EUC, IT Support, or Desktop Engineer (L2/L3) role.
• Deep expertise in Windows 11 Enterprise and macOS environments.
• Proven experience with: Microsoft Intune, Autopilot, JAMF Pro, PDQ Deploy, Crowdstrike, Microsoft Defender, Zscaler, Rapid7.
• iOS and Android support and configuration.
• Familiarity with ITSM tools (e.g., Freshservice, ServiceNow).
• Solid understanding of endpoint security concepts including MFA, encryption, and threat detection.
• A strong customer service mindset and a collaborative approach.

Benefits

• Equal opportunity employer
• Diverse values