EX - UX Research Internship - Summer 2026

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Join the Experience Team (EX) as a UX Research Intern and contribute to building innovative software that makes workflows smarter.

Requirements

• Currently pursuing a Masters degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, or other related degrees
• Graduating December 2026, or later
• Able to work full time for 12-weeks during the summer
• Portfolio of work is required at time of interview
• Experience successfully applying customer-centered research and mixed design methods, highly preferred
• Working knowledge of planning, developing and conducting User Research and Testing
• Comfortable in a customer facing role where you need to represent the ServiceNow brand
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs