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Deutsche Telekom IT Solutions
Experienced Operation Manager (OPM) (REF4593M)
Join Deutsche Telekom IT Solutions in Budapest as an Experienced Operations Manager (OPM). Leverage your 3-5 years of IT operations and ServiceNow skills to enhance service delivery and ITIL compliance.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 27, 2025
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, is seeking an Experienced Operations Manager (OPM) to plan, manage, and provide service within Hungary. The role involves developing and improving processes, ensuring ITIL compliance, and collaborating with service management. The company is a leading IT provider in Hungary with over 5300 employees.
Requirements
- 3–5 years of experience in IT operations, service delivery, or IT service management.
- Practical understanding of ITIL processes and service management frameworks.
- Hands-on experience with ServiceNow (SM.NOW), JIRA, Confluence, and MS Teams.
- Proficiency in English (minimum B2 level) with excellent communication skills.
Requirements Summary
3-5 years IT operations experience. ITIL understanding & proficiency with ServiceNow and other tools. English language skills (B2 level) required
