Ensono

Expert Observability engineer

Join Ensono as an Expert Observability Engineer in Pune. Leverage ServiceNow and monitoring tools to design scalable observability solutions. 10+ years required. Benefits include unlimited PTO and health plans.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 1, 2025

Expert Observability engineer role at Ensono, designing and implementing scalable monitoring & observability platform, developing strategic roadmap, and architecting end-to-end monitoring solutions.

Requirements

  • 10+ years of experience in observability or monitoring engineering operational roles
  • 10+ years of hands on experience with ITSM platforms such as ServiceNow and Monitoring Tools such as BMC, Data Dog, Entuity, or others
  • Strong proficiency in Python, Bash, JavaScript for automation and scripting
  • Experience with Infrastructure as Code (Ansible, Terraform, etc) for observability tools deployment
  • Strong analytical and problem-solving skills for diagnosing complex issues
  • Effective communication and leadership, especially in training and cross functional team collaborations
  • Ability to think outside the box, holistically about processes that impact the business engagement, and continually refine processes
  • Ability to thrive in an independent and collaborative fast-paced environment, managing priorities properly
  • Bachelor’s degree in related field

Benefits

  • Unlimited Paid Day Off (PDO) Plan
  • Two robust health plan options through Blue Cross Blue Shield
  • 401(k) with a generous company match
  • Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
  • Depending on location, ability to take advantage of fitness centers
  • Wellness program
  • Flexible work schedule

Requirements Summary

10+ years of experience in observability or monitoring engineering, hands-on experience with ITSM platforms, and strong analytical and problem-solving skills