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LaSalle Investment Management
Facilities Helpdesk Manager
Join LaSalle Investment Management as a Facilities Helpdesk Manager in Hyderabad. Lead a team, enhance ServiceNow processes, and drive facilities excellence.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 31, 2025
We are seeking an experienced and dynamic Facilities Helpdesk Manager to lead our facilities support team, ensuring high-quality support services and driving continuous improvement in our Facilities Helpdesk management processes.
Requirements
- Bachelor's degree in Facilities Management, Business Administration, or related field
- 5+ years of experience in facilities management/customer service operations, with at least 3 years in a managerial capacity
- Strong knowledge of facilities management principles and best practices
- Experience with CAFM systems and work order management software (e.g., ServiceNow)
- Strong leadership and team management skills
- Strong analytical and problem-solving abilities
- Excellent communication skills in English and local language
- Professional certifications such as FMP or CFM will be an added advantage
Benefits
- Competitive salary package
- Health insurance and other benefits
- Opportunities for professional development and career growth
- Dynamic and collaborative work environment
- Exposure to modern facilities management technologies and practices
Requirements Summary
5+ years of experience in facilities management, strong knowledge of facilities management principles and best practices, and experience with CAFM systems and work order management software
