Cambridge International Systems Inc

Field Service Technician

Join Cambridge International Systems as a Field Service Technician in Guatemala. Leverage ServiceNow for ITSM, ensuring C5IM systems' operational excellence. Benefits include medical, 401(k), and training assistance.

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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Change Management
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DevOps
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 9, 2025

Join the Cambridge team as a Field Service Technician and help confront today's most threatening and complex obstacles. Provides technical services for operations and maintenance of C5IM systems, integration of Audio/Visual equipment, and cable installation.

Requirements

  • Current DoD Secret security clearance
  • High School Graduate +7 years’ experience
  • Experience in a large, distributed IT enterprise
  • Knowledge of DevOps practices and principle
  • Strong analytical and problem-solving skills
  • Experience with change management tools and ITSM platforms (ServiceNow)

Benefits

  • Medical, dental, vision, Life/AD&D/STD/LTD insurance
  • 401(k) matching and immediate vesting
  • Paid time off and holidays
  • Generous tuition & training assistance program
  • Relocation assistance
  • Sign-on bonuses
  • Referral bonuses
  • Performance-based bonuses
  • Community involvement & outreach
  • Wellness program
  • Employee Assistance Program (EAP)
  • Tickets at Work

Requirements Summary

High School Graduate +7 years’ experience, experience in a large, distributed IT enterprise, and strong analytical and problem-solving skills required