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Astreya
Field Service Technician I
Field Service Technician I at Astreya, Hyderabad. Provide onsite/remote support, troubleshoot hardware/software, manage tickets. Requires HS diploma, CompTIA A+, ITIL Foundation. ServiceNow ticket management expertise valued.
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 11, 2025
Field Service Technician I and II job description, responsible for providing onsite and remote technical support, troubleshooting hardware and software issues, and managing tickets and inventory.
Requirements
- High School Diploma or GED
- IT-related coursework or vocational training (preferred)
- CompTIA A+ certification (plus)
- Google IT Support Certificate (plus)
- Network+ certification (plus)
- ITIL Foundation certification (plus)
- AVIXA CTS certification (for AV specialization track)
- JAMF certification (for DSS specialization)
- Excellent customer service orientation and active listening
- Strong problem-solving and analytical thinking
- Ability to collaborate with teammates and cross-functional teams
- High level of professionalism, reliability, and accountability
Requirements Summary
High School Diploma or GED, IT-related coursework or vocational training (preferred), CompTIA A+ certification (plus), Google IT Support Certificate (plus), and other certifications and skills required
