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CACI International Inc
Field Service Technician Lead
Join CACI International Inc as a Field Service Technician Lead in Doral, FL. Oversee training, optimize processes, and leverage ServiceNow for ITSM solutions. Active clearance required.
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 7, 2025
Field Service Technician Lead is responsible for overseeing and optimizing the training and employment of SCITES 2 contract Field Service Technicians operating in CONUS and OCONUS locations while improving processes and technology solutions.
Requirements
- Active secret level clearance
- Bachelor's degree in information technology, Computer Science, or related field
- Minimum 8 – 12 years of experience in IT Systems and Networks Maintenance and repair
- DoD 8140 Intermediate or Equivalent Industry Certification (SEC+) CCNA, CASP, etc.
- Proven ability to lead and facilitate meetings with diverse groups of stakeholders
- Strong analytical and problem-solving skills
- Experience with change management tools and ITSM platforms (ServiceNow)
Benefits
- Comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
Requirements Summary
8-12 years of experience in IT Systems and Networks Maintenance and repair, DoD 8140 Intermediate or Equivalent Industry Certification (SEC+) CCNA, CASP, etc
Apply now
Doral
|
Florida
United States
Senior
In-Person
Full Time
47100-96500 USD/year
