.svg)
AVASO TECH PRIVATE LIMITED
Field Support Engineer 1
Join AVASO TECH as a Field Support Engineer in Bangkok. Utilize ServiceNow for IT support, troubleshooting, and software installation. Benefits include training and VIP support.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 16, 2025
Provide IT field support, including troubleshooting and fixing hardware, software, and operating system issues, as well as installation and configuration of business software and applications. Assist with onsite activities and take ownership of incidents and service requests.
Requirements
- Native or English communication skill
- Experience in Onsite support
- Knowledge and experience on Windows 10 OS
- Good expertise on EUC tools, remote support tools, MS Office and Outlook
- Knowledge and experience of ticketing tools (ServiceNow / Remedy etc.),
Benefits
- Mentoring & training L1 resources
- Contribution towards automation & service improvements
- VIP support for Desk side issues per contract
- Point of contact at the site for all IT related issues
Requirements Summary
Native English communication, Onsite support experience, and Windows 10 OS knowledge are required
