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Unisys
Field Technician - Campinas - SP
Join Unisys as a Field Technician in Campinas, SP. Support users, install hardware, and utilize ServiceNow. Requires high school diploma, English, and IT skills. Benefits include KM reimbursement.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 8, 2025
The Field Technician will provide support to users in first-level calls for hardware and software, install and configure various types of hardware, and maintain computers and laptops.
Requirements
- High School Diploma – Mandatory
- Intermediate English
- Intermediate knowledge of Operating Systems.
- Intermediate knowledge of the Office Suite (Outlook, Excel, and Word).
- Intermediate knowledge of Networks.
- Intermediate knowledge of the Internet (connection, navigation, intranet, internet, proxy configuration, etc.).
- Knowledge of desktop and printer installation and maintenance.
- Knowledge of software installation and configuration.
- Ability to organize and methodize.
- Ability to negotiate and communicate.
- Ability to build relationships.
- Experience in handling calls;
- Experience in equipment rollout;
- Knowledge of ServiceNow.
- Knowledge of Dell equipment
- ITIL Methodology
- Self-management
- Analytical thinking
- Customer focus
- Teamwork
- Effective communication
Benefits
- Reimbursement of KM 1.14 for a personal vehicle
Requirements Summary
High school diploma, intermediate English, and knowledge of operating systems required. Experience in handling calls and equipment rollout desired
