Freelance ServiceNow Expert - AI Trainer

Mindrift is seeking a freelance ServiceNow Expert for AI Trainers. The role involves reviewing pre-generated intents, defining test cases, creating Golden Paths, and writing user agent instructions. This is a project-based freelance opportunity allowing candidates to contribute to AI model development and gain valuable experience.

Requirements

• Bachelor’s or Master’s Degree in Business Administration or related field
• 3+ years of professional experience
• Advanced English proficiency (C1+)
• Skill in setting up and managing ServiceNow ticket forms, triggers, macros, and automation
• Ability to quickly switch between tasks and manage complex guidelines

Benefits

• Competitive rates
• Flexible schedule
• Remote work opportunity
• Chance to work on advanced AI projects