Front Office Agent

Netcompany is seeking a Front Office Agent to support service requests and incidents. The role involves troubleshooting, user assistance, account management, and maintaining operational procedures. It's part of a hybrid work model offering a supportive onboarding experience and continuous learning opportunities.

Requirements

• IT diploma or relevant background
• 1+ year of professional experience in application support
• Strong English communication skills
• Reliable, meticulous, and team-oriented
• Experience with ticketing tools (ServiceNow, Jira)

Benefits

• Health and life insurance program
• Meal and commuting allowance
• Well-being activities
• Continuous learning opportunities
• Personalized development plan
• Competitive compensation & benefits package