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AVASO TECH PRIVATE LIMITED
FTC
Join AVASO Tech as an IT Field Support Engineer in Amsterdam. Leverage ServiceNow for incident management, support Windows 10, and enjoy competitive benefits.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 6, 2025
AVASO Technology is seeking an experienced IT Field Support Engineer to provide technical support, troubleshooting, and IT assistance to end users in Amsterdam, Netherlands. The ideal candidate will have strong technical skills, a customer-focused approach, and experience with Windows 10 OS and EUC tools.
Requirements
- 2-4 years of experience in Onsite support
- Knowledge and experience with Windows 10 OS
- Good expertise in EUC tools, remote support tools, MS Office, and Outlook
- ITIL process of Incident, Change, Problem, Service Request, and related activities such as spare and buffer stock management
- Knowledge and experience with ticketing tools (ServiceNow / Remedy etc.),
- Certification: CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent.
- Experience with cloud-based applications (e.g., Microsoft 365, Google Workspace).
Benefits
- Very competitive salary and bonus
- Relocation assistance and package
- Comprehensive benefits package
- Opportunities for career growth and development
- A dynamic and collaborative work environment
- Recognition and rewards for outstanding performance
Requirements Summary
2-4 years of experience, Windows 10 OS, EUC tools, ITIL process, cloud-based applications, and IT security best practices
