Pfizer - Internal

GBS Fuse Functional Business Analyst, Senior Associate

Join Pfizer as a Senior Associate GBS Fuse Functional Business Analyst in Escazu. Leverage ServiceNow skills to design solutions, requiring a Bachelor's and 3-5 years' experience. Flexible work and equal opportunity benefits included.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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DevOps
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 28, 2025

As a Senior Associate GBS Fuse Functional Business Analyst, you will help plan and deliver solutions in Pfizer's Global Business Service's deployment of ServiceNow, known as Fuse. You will work with Digital and GBS Business Owners to define and communicate business processes, translate business requirements into acceptance criteria, and support the design and development of Fuse GBS and PX solutions.

Requirements

  • Bachelor's Degree or equivalent experience in Computer Science, Business, or an affiliated field
  • 3-5 years of experience designing and implementing custom or SaaS solutions
  • Working experience with Agile development methodology
  • Knowledge of corporate enterprise systems

Benefits

  • Non-standard work schedule, occasional additional hours in the evening or weekends
  • Flexible work location assignment
  • Equal employment opportunity and eligibility for all employees and job applicants

Requirements Summary

Bachelor's degree, 3-5 years of experience in software development, and working knowledge of Agile development methodology