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DoiT International
GCP Product Support Specialist/Billing Specialist, Remote Ukraine
Join DoiT International as a GCP Product Support Specialist (Remote, Ukraine). Leverage ServiceNow skills to provide top-tier SaaS and billing support. Enjoy unlimited vacation and flexible work options.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 27, 2025
DoiT is seeking a GCP Product Support Specialist/Billing Specialist for a remote position in the UK, Eastern Europe, and the rest of Europe. This role involves providing world-class SaaS application and billing support to customers, analyzing billing inquiries, and ensuring excellent customer service. The ideal candidate will be a self-motivated and goal-oriented individual with a technical background and customer facing experience.
Requirements
- 3+ years in a technical support role
- 1-2+ years experience with Google Cloud Platform (GCP) billing
- Experience with Ticketing/Case Management Systems (Salesforce, Zendesk, ServiceNow)
Benefits
- Unlimited Vacation
- Flexible Working Options
- Health Insurance
- Parental Leave
- Employee Stock Option Plan
- Home Office Allowance
- Professional Development Stipend
- Peer Recognition Program
Requirements Summary
3+ years technical support, 1-2 yrs GCP billing exp. & ticketing system knowledge. Troubleshooting software issues
