Global Industry & Solutions Customer Advocate Sr. Manager

The Global Industry & Solutions Customer Advocate Sr. Manager will partner with Executive Practitioners to elevate CxO engagements, increase wallet share, and curate progressive thought. This role will own and elevate the customer engagement strategy, including creating and executing a customer engagement strategy, attending customer meetings, and capturing major takeaways. The role requires experience in leveraging AI, managing high-performing teams, and building consensus amongst stakeholders.

Requirements

• 10+ years of work experience across management consulting or GTM functions, preferably in the cloud/enterprise SaaS/software industry
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Deep experience in interacting with a broad spectrum of CxOs with a passion for storytelling, narrative structure, and design
• Proven capability of building and guiding high-performing teams, either in a direct or indirect/matrixed capacity
• Ability to manage change and ambiguity with an action-orientation/drive
• Executive presence, excellent verbal and written communication
• High energy, strong work ethic, disciplined execution skills
• Proficient with PowerPoint, Excel, PowerBI, and Dynamics and familiarity with several prominent productivity tools

Benefits

• Base pay of $162,600-$284,600
• Equity (when applicable)
• Variable/incentive compensation
• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan and family leave programs