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Dexcom
Global Process Owner - Director Technical Support (Philippines based)
Global Process Owner - Director Technical Support at Dexcom (Philippines). Lead end-to-end technical support architecture, design for reliability & governance. 13+ yrs exp, 8+ mgmt. Competitive benefits, growth opportunities.
Direct Hire
Expert/Leadership
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 10, 2025
Dexcom Corporation is a pioneer and global leader in continuous glucose monitoring (CGM). We are seeking a Global Process Owner to architect and own the end-to-end technical support process for Dexcom globally. The ideal candidate will have proven GPO experience in GBS/MedTech and a strong track record in driving Design for Reliability & Governance.
Requirements
- Engage stakeholders and architect the future of technical support
- Design for reliability and governance
- Lead digital transformation and innovation
- Lead empowered global teams
Benefits
- Full and comprehensive benefits program
- Growth opportunities on a global scale
- Access to career development through in-house learning programs and/or qualified tuition reimbursement
Requirements Summary
13+ years of relevant experience, 8+ years of people management experience
