Dexcom

Global Process Owner - Technical Support

Global Process Owner - Technical Support at Dexcom (Manila). Lead end-to-end technical support processes globally. Requires 13+ yrs exp, 8+ people management, Bachelor's degree. Benefits include comprehensive package & career development.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
December 10, 2025

Dexcom Corporation is seeking a Global Process Owner - Technical Support to architect and own the end-to-end technical support process for Dexcom globally. The successful candidate will be responsible for leading direct and matrixed teams, working with internal departments to achieve outstanding experience, retention, and financial results.

Requirements

  • Proven GPO experience in GBS/MedTech
  • Digital-first value creation
  • Design for Reliability & Governance
  • Leadership and team management skills
  • Exceptional communication skills and executive presence

Benefits

  • Full and comprehensive benefits program
  • Growth opportunities on a global scale
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve

Requirements Summary

13+ years of experience, 8+ years of people management experience, and a Bachelor's degree