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Dexcom
Global Process Owner - Technical Support
Global Process Owner - Technical Support at Dexcom (Manila). Lead end-to-end technical support architecture globally. Requires GPO experience in GBS/MedTech, strategic operations, digital transformation expertise. Benefits include comprehensive program, growth opportunities, career development.
Direct Hire
Expert/Leadership
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 10, 2025
Dexcom Corporation is a pioneer and global leader in continuous glucose monitoring (CGM). The company is seeking a Global Process Owner - Technical Support to architect and own the end-to-end technical support process for Dexcom globally.
Requirements
- Engage stakeholders & architect the future
- Build strong partnerships within Tech Support and with internal teams
- Create a proactive support service strategy
- Design for reliability & governance
- Lead digital transformation & innovation
- Lead empowered global teams
Benefits
- Full and comprehensive benefits program
- Growth opportunities on a global scale
- Access to career development through in-house learning programs and/or qualified tuition reimbursement
Requirements Summary
Proven GPO experience in GBS/MedTech, strategic operator, digital-first value creator, driving Design for Reliability & Governance, building robust controls, auditability, and compliance
