.svg)
Boston Scientific
Global Process Steward, STP Helpdesk
Join Boston Scientific in Gurgaon as a Global Process Steward, STP Helpdesk. Lead process optimization using ServiceNow and SAP S/4HANA. Competitive salary and growth opportunities.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 13, 2025
Boston Scientific is seeking a Global Process Steward, STP Helpdesk to lead the design, governance, and continuous improvement of the STP process across the Source to Pay vision. This role focuses on optimizing processes, data integrity, and strategic transformation programs to achieve goals of stakeholder experience, operational excellence, and value creation. The GPS partners with various departments to improve processes and technologies.
Requirements
- Lead and drive the Helpdesk and Indirect StP end-to-end process strategic vision, roadmap, and design.
- Expertise in design thinking, agile methodologies, and change leadership.
- Bachelor’s degree in a relevant field.
- 5+ years progressive global ownership/stewardship and/or Helpdesk management experience.
- Strong knowledge of SAP S/4HANA, STP Systems (preferred: SAP Ariba), ticketing systems (e.g., ServiceNow), and intelligent automation tools.
- Fluent in English.
Benefits
- Competitive salary
- Opportunities for professional development
- Teamwork and collaboration
Requirements Summary
Bachelor's degree required. 5+ years of global process & helpdesk management. Expertise in process design & SAP S/4HANA systems preferred
