GTM Decision Support, Director

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The Decision Support team helps ServiceNow leaders make faster, smarter, and more confident go-to-market decisions.

Requirements

• 10-15 years of experience in GTM strategy, commercial analytics, corporate strategy, or management consulting within a high-growth enterprise or SaaS environment.
• Proven ability to independently lead end-to-end analyses from problem definition to executive-ready delivery.
• Advanced modeling and analytical capabilities (Excel, SQL, Tableau/Power BI, or equivalent).
• Strong executive presentation (powerpoint) and communication skills; adept at simplifying complexity and influencing senior stakeholders.
• Deep understanding of GTM motions across Sales, Customer Success, and Channel ecosystems.
• High ownership mindset; thrives amid ambiguity and shifting priorities.

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs