GWO Payroll Specialist

As a GWO Payroll Specialist, you will be responsible for executing payroll, data & reporting, and HR services, utilizing an in-depth understanding of relevant systems, processes, and policies. You will identify and resolve operational issues, support process improvement, and ensure the integrity of employee data.

Requirements

• Degree from a relevant field of study (Graduate / Post Graduate with Specialization in HR)
• 5 to 7 years of experience in HR/payroll preferably from HR/shared services background or from payroll firm
• Payroll processing experience for South Asia countries (Sri Lanka, Bangladesh, Pakistan, India) will be an added advantage

Benefits

• Employee Inquiry Support
• Assisting with and becoming an expert at resolving employee inquiries
• Preparing and creating the necessary data & documentation for processing changes into the HR System
• Executing PeopleSoft Data Transactions
• Respond to questions on administrative HR procedures and practices via multiple channels within Servicenow
• Answer HR -related questions, provide guidance to both managers and employees, and escalate as appropriate
• Educate employees of services available to them and encourage self-service tools and other systems
• Ensure high-quality standards for all GWO activities, initiatives, and tasks within designated areas of responsibility, adhering to all service-level agreements established by the GWO organization