Customer Success Manager

ServiceNow is seeking a Customer Success Manager to act as an advocate for customers, overseeing a portfolio and guiding them towards leveraging ServiceNow's products. This role focuses on achieving business outcomes and fostering product adoption, using best practices and leveraging innovation.

Requirements

• Experience integrating AI into work processes and solving problems.
• At least 7 years of related work experience or equivalent work experience.
• Fluency in Japanese and English.
• Must be authorized to work in Japan.