LegalAndGeneral

Head of Employee Experience and HR Operations

Join Legal & General in Cardiff as Head of Employee Experience & HR Operations. Lead global strategy, enhance MyHR services, and leverage ServiceNow expertise.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 4, 2025

Join Legal & General as a Head of Employee Experience and HR Operations, leading the global strategy for employee experience, product design, and MyHR services. You will champion a human-centred approach to employee and line manager experiences, oversee UK MyHR operations, and deliver payroll services across multiple regions. This is a unique opportunity to lead a high-performing team and transform the way we deliver employee services.

Requirements

  • Proven experience in senior HR leadership roles ideally with a global remit
  • Deep knowledge of employee experience design, shared services, and payroll
  • Strong track record of digital transformation using AI and automation
  • Experience with HR technologies such as Oracle, Workday, or ServiceNow
  • Excellent stakeholder engagement and influencing skills
  • Strategic thinker with strong commercial and operational acumen
  • Inclusive leader who fosters collaboration, innovation, and growth
  • Commitment to delivering fair, consistent, and high-quality employee outcomes

Benefits

  • Performance-related bonus plan
  • Generous pension contribution
  • Life assurance
  • Healthcare Plan
  • At least 25 days holiday
  • Competitive family leave
  • Electric car scheme
  • Discounts on own products and high street stores

Requirements Summary

Proven experience in senior HR leadership, deep knowledge of employee experience design, and strong track record of digital transformation