Head of Insurance Go to Market – AMS

The Head of Insurance Go to Market – AMS is a deep expertise role that operates together with ServiceNow’s customer-centric industry transformation sales teams as well as core functions within the firm to identify and localize ServiceNow Disputes and related solutions to the Financial Services market. The ideal candidate brings a very mature and experienced point of view, is visionary with the art of the possible, is fact-based and objective in his/her orientation and communication and serves as the key corporate Subject Matter Expert (SME) stakeholder.

Requirements

• 10-15 + years of sales & sales management experience in the disputes and payments space with proven success in guiding strategy, operations and day-to-day functions.
• Strong knowledge and experience within the payments space, including the ability to collaborate with internal/external teams in assisting with successful integrations for the issue.
• Knowledge of chargebacks and the issuer’s role in management / mitigation of chargebacks.
• Proven pipeline management skills with a consultative sale-cycle approach.
• Strong history of meeting targets with a vision of tangible execution for sustained YoY growth in the payments & disputes industry.
• Ability to utilize your network to help Sales Teams with identifying, prospecting, and supporting sales to potential channels partners to extend offerings into all sized financial institutions.
• Be a consultative partner, building relationships with financial institutions, to help pitch, sell, and close as a value-add to their, IT, fraud, and chargeback management solutions and strategies.
• Serve as a strategic advisor to Product, Development, and Marketing to provide industry insight and feedback to produce best in class solutions across the FSO segment.
• Exceptional written, presentation and delivery (verbal) communication skills – strategic, top down, concise
• Ability to develop trusted advisor relationships with customers and sales organizations; demonstrated ability to advise and influence senior leaders, multiple teams / departments on strategy, messaging and customer engagement.
• Experience producing thought leadership content and communications for an international audience.
• Resourceful, self-motivated and able to prioritize independently shifting workloads in a dynamic, high growth environment.
• Agile business mind: Adept ability to work in a matrix organization structure with a highly distributed team, leading through influence and relationship-building.
• Business application software product marketing, sales or delivery experience is preferred over infrastructure experience.
• Superior organizational skills with ability to effectively prioritize.
• Ability to travel 50-75% of the time.
• Bachelor’s and/or master’s degree in business, finance, technology or related fields.

Benefits

• base pay of $170,200-$297,900
• equity (when applicable)
• variable/incentive compensation
• benefits
• health plans, including flexible spending accounts
• a 401(k) Plan with company match
• ESPP
• matching donations
• a flexible time away plan
• family leave programs