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ServiceNow
Sr. Technical Consultant -CRM
Direct Hire
Mid-Level
ServiceNow Role Type:
Technical Project Manager
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 12, 2025
NowNext is seeking a Sr. Technical Consultant to join their NowNext CRM Execution Team, which is responsible for designing, configuring, and delivering CRM and Industry Workflow solutions to lighthouse customers. The role involves translation of business requirements into technical designs, implementation of workflows, and providing customer advice and expertise. ServiceNow is a global leader in AI-enhanced cloud-based CRM platforms.
Requirements
- 5+ years of configuration/development experience with complex SaaS/CRM platforms
- Expertise in at least one major CRM/workflow platform
- Strong understanding of CRM business processes
- Experience with integration technologies
- Demonstrated ability to influence stakeholders
- Excellent communication and collaboration skills
Benefits
- Competitive salary
- Comprehensive benefits package
- Professional development opportunities
Requirements Summary
5+ years CRM/SaaS exp. Expertise in at least 1 major platform (Salesforce, Pega, etc.). Strong CRM business process knowledge and integration skills are required
