NEORIS

Help Desk English & French

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 9, 2025

NEORIS is a Digital accelerator that partners with large companies. They are seeking a Help Desk English & French agent to provide excellent customer support in both languages. The company has a multicultural startup culture and values innovation and continuous learning.

Requirements

  • Fluent in English and French (spoken and written)
  • Experience in contact center or customer service environments
  • Basic knowledge of IT systems, software, and hardware troubleshooting
  • Excellent communication and problem-solving skills
  • Availability to work in rotating shifts, including weekends and holidays
  • Team-oriented and service-minded attitude

Benefits

  • Professional growth
  • Dynamic work environment
  • competitive salary
  • Attractive benefits plan
  • Development opportunities

Requirements Summary

Fluency in English & French, IT troubleshooting skills, and excellent communication are essential. Must be available for rotating shifts including weekends/holidays